Connect Epicor Bistrak to your ecommerce store
Bespoke Epicor Bistrak integrations for Magento 2 and Shopify. Branch stock management, trade account pricing and delivery scheduling built for builders merchants, timber merchants and trade distributors.
Merchant-grade ERP complexity, handled properly.
Epicor Bistrak is purpose-built for the merchant sector. It manages branch stock, trade counter operations, credit accounts and complex trade pricing in a way that generic ERP systems do not. Connecting it to an ecommerce store requires understanding the merchant data model: branch-level availability, customer-specific pricing hierarchies and credit account logic that needs to work at checkout in real time.
We build bespoke Bistrak integrations for Magento 2 and Shopify. The scoping process covers your branch structure, trade account requirements and delivery workflows before any development begins. That groundwork is what separates an integration that works from one that creates new exceptions your team spends time resolving.
Every data point that keeps your operation running.
Stock & branches
Stock availability from individual branch locations syncs to your storefront so trade customers know what is available locally and where they can collect.
Trade orders
Orders placed online are routed into Bistrak automatically, assigned to the correct branch and processed through your existing fulfilment workflow without manual re-entry.
Customer credit accounts
Trade account customers log in and see their credit terms, account balance and order history. Credit limit checks run at checkout so you are never extending credit you cannot see.
Pricing tiers
Trade pricing, contract rates and customer-specific discounts managed in Bistrak are surfaced accurately on the storefront so account buyers always see the right price.
Deliveries
Delivery scheduling and despatch events from Bistrak trigger customer-facing updates so trade buyers know when their order is on its way without calling the branch.
Product catalogue
Product records, specifications, units of measure and supplier codes maintained in Bistrak are kept in sync with your online catalogue.
Credit accounts and trade pricing working online, not just in the branch.
Trade account customers expect to see their pricing and credit terms when they buy online. An integration that only handles stock and orders misses the point for a merchant business. We connect Bistrak customer account records to your ecommerce login system so trade buyers see their contract rates, can check their available credit and can purchase on account at checkout, the same experience they get at the trade counter, available around the clock.
Built to handle your peak, not just your average.
Queue-based architecture keeps order processing stable during busy periods so branch stock and order records in Bistrak stay accurate even when order volumes spike. Every sync is logged, failures surface via alerting and retry logic handles transient errors automatically. We offer maintenance retainers so the integration stays current as Bistrak and your ecommerce platform release updates.
Common questions about Epicor Bistrak integration
Epicor Bistrak is an ERP platform built specifically for the builders merchant, timber merchant, plumbing, heating and electrical distribution sectors in the UK. It manages branch-based stock, trade counter operations, customer credit accounts, delivery scheduling and purchasing. It is the dominant ERP in the UK merchant sector and is designed around the way merchant businesses actually operate.
Bistrak is used across builders merchants, timber and joinery merchants, plumbing and heating distributors, electrical wholesalers and general builders' merchants. If your business runs branches, manages trade accounts and sells to contractors, Bistrak is likely already part of your operation.
Branch stock is one of the most important aspects of a Bistrak ecommerce integration. We can surface branch-level availability on the storefront, allow customers to select a collection branch at checkout and route orders to the correct branch in Bistrak. The approach depends on your branch network and customer expectations, we design this during scoping.
Yes. B2B account functionality is central to most Bistrak ecommerce builds. We connect account login to Bistrak customer records, surface credit availability at checkout and support purchase on account with appropriate order limits. Credit limit checks run in real time so you have full visibility before an order is confirmed.
Both platforms support B2B ecommerce but they approach it differently. Magento 2 has deeper native B2B functionality, company accounts, quote workflows, custom catalogues, which maps well to the complexity of a merchant trade operation. Shopify works well for simpler B2B setups or where a clean trade portal is the primary requirement. We will advise on the right platform for your specific use case.
A core integration covering stock, orders and customer sync typically takes 8 to 12 weeks. Builds involving branch stock selection at checkout, credit account management or delivery scheduling take longer. We scope accurately before any work begins so timelines are realistic from day one.
What our customers are saying
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“What can I say... the guys at Limely are a dream to work with! Not only have they made our website something to be incredibly proud of but we have made some fab friends in them! Thank you so much for everything!”
Paul Hambidge
Factory Direct FlooringReady to connect Epicor Bistrak to your store?
Tell us about your Bistrak setup, your branch network and what you need trade customers to be able to do online. We will scope the integration and give you a clear, honest picture of what is involved.