Running an ecommerce store without the right back-end systems can feel extremely overwhelming and frankly, unmanageable at times.
That’s where OGL integration comes in; By connecting OGL’s business software directly to your ecommerce platform, you can create a seamless flow of data that takes the pressure off your team and gives your customers the slick experience they deserve. We’ve gathered five ways that the OGL integration can transform your ecommerce operations and ensure your business thrives, without taking a toll on you and your team. Without further ado, let’s dive in!
1. Automated Stock Updates
With the superior OGL integration, your stock levels update automatically across your ecommerce store as sales are made, in real-time. Real-time syncing between OGL and your ecommerce site ensures that customers always see accurate availability and you don’t waste time updating spreadsheets manually. So no more overselling or disappointing customers with ‘out of stock’ emails after checkout. And as a result, you’ll see increase customer satisfaction, loyalty and retention. That’s what we call a win-win!
2. Centralised Product Data
If you’re noticing that you and your team and constantly being pulled away from doing the tasks that matter with bucketloads of admin, the OGL integration might just be the answer you’ve been wishing for. OGL allows you to manage all of your product data including descriptions, pricing, SKUs and attributes, in one place and allows you to update any information in real-time. This consistency not only saves hours of admin but also keeps your branding and product information tight across every channel.
3. Seamless Customer Account Sync
Customer details, order history and preferences all flow seamlessly between your ecommerce site and OGL. Ensuring that your team has full visibility into every interaction, from online purchases to aftercare. Leading to faster service, fewer mix-ups and a more personalised shopping experience for every customer.
4. Faster Order Processing
When orders drop straight from your website into OGL, the whole fulfilment process speeds up. No more copying and pasting order details into back-office systems. Instead, your team can focus on picking, packing and shipping with automated workflows ensuring nothing slips through the cracks.
5. Reduced Admin Errors
Manual data entry is where mistakes creep in and impact your business. Incorrect stock counts, misspelled addresses and missed orders all cost you time, money and customer trust. By integrating OGL with your ecommerce site, you massively reduce the chance of human error meaning less firefighting for your team and smoother experiences for your customers.
OGL not only makes life easier for you and your team, it ensures that customers enjoy a flawless shopping journey from start to finish. At Limely, we’ve helped countless ecommerce brands bring their systems together and unlock new levels of efficiency with OGL. If you’re ready to wave goodbye to back-end chaos and hello to seamless business, talk to us about OGL integration.
