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Support & Evolve

Dedicated support & maintenance for superior performance 🛠️

Whether you’re at the beginning of your journey or have been working with us for years, our dedicated support, maintenance and improvement services are unrivalled.

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Streamlined support services that ensure operational efficiency and drive success

Ongoing digital support for each and every one of our clients.

Superior Project Management

Our dedicated operations manager ensures that every task is conducted smoothly and oversees the entire process.

Dedicated Aftercare

We build lasting relationships with our clients and continue to support their digital needs long after an initial project.

Continuous Improvement

Our in-house review process ensures your digital presence is always unrivalled with our improvement recommendations.

Superior project management

Our dedicated operations manager ensures that every project is conducted with efficiency and transparency. As standard, the following project management services are included with every project:

  • Daily contact with our operations manager
  • Direct communication with our in-house designers and developers
  • Monthly reports and a dedicated Trello board to keep track of every task we’re working on, in real time
  • Twice-weekly internal estimate meetings to ensure tasks are always delivered on time and to the highest standards

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SEO Audit

Continuous maintenance to future-proof your business

Our work doesn’t stop when a project is completed.

We take pride in building robust relationships with clients and go above and beyond to ensure that we support and maintain your site, long after launch. Here are some of the aftercare services we offer:

  • Ongoing website maintenance including bug fixes and updates (e.g. from Magento 2.4.5 to 2.4.6)
  • Weekend and evening support for any urgent issues that arise
  • Flexible monthly packages that allow clients to add new features and improvements

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Starel Stones

Grow your brand with our evolve service

At Limely, we believe that there is always room for improvement.

We utilise our team’s expertise to identify key improvements to take our clients’ websites to the next level. Our Evolve package incorporates the following iterative services:

  • Identifying improvements to enhance the overall user experience
  • Generating new ideas to encourage conversions and drive growth
  • Assessing and prioritising the impact of our recommendations
  • Designing, developing and testing new features before launching

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Frequently asked questions

Our monthly retainer package is extremely flexible and adaptable to meet your unique needs. Hours range from 2h per month up to as many as you need!

Hours are flexible, you may need more one month and less the next, they all roll over so you can choose how to utilise these hours to maximise benefits for your business.

That’s no problem at all. All you need to do is give us 30 days notice to increase or decrease your monthly retainer hours.

Absolutely not. Our Evolve service is here to highlight room for improvement and whilst we’d always recommend that you implement the changes we suggest, it’s entirely up to you to decide which changes or new features you’d like to implement.

 

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